Pogoplug Cloud Bye…
Discontinuation of public SurDoc Services
The Cloud industry is a fast moving business that permanently requires to adapt oneself to new challenges by focusing on one’s strengths. SurDoc has always been strong on the core technology side. In recent years SurDoc has achieved to establish itself as technology leader with TruPrivacy, the securest cloud data encryption technology, and SurFS, the fastest cloud storage system at lowest cost. The SurDoc board has decided to focus our business on being an excellent technology provider in order to sharpen SurDoc’s profile as cloud technology leader and enterprise service provider. Consequently, all SurDoc consumer services (including paid subscriptions) will be discontinued on May 31, 2016 23:59 PDT.
The most important thing that you need to do now is to make sure that you have at least one copy of all data that you are storing at SurDoc at your local PC, a storage media or another storage service. Please make sure to download all data from SurDoc until May 31, 2016 23:59 PDT to avoid any data loss.
With this announcement we will be starting to cancel all subscriptions of all users who have purchased one of our paid plans. We will also be refunding all payments from subscription terms that will run beyond the date of discontinuation of SurDoc services on May 31, 2016 23:59 PDT.
Discontinuation of Services – Questions and Answers:
Q: When will subscriptions to SurDoc Paid Plans be cancelled?
A: Cancellation of subscription to SurDoc Paid Plan starting now.
Q: When will refunding of payments for to SurDoc Paid Plans start?
A: Refunding of subscription terms going beyond May 31, 2016 23:59 PDT starting now. It might just take us up to two (2) weeks to proceed all refundings. We will fulfill our commitment to provide SurDoc services for subscription terms ending before May 31, 2016 23:59 PDT.
Q: When will upload and backup for further files to SurDoc be cancelled?
A: We will be disabling upload and backup for further files to SurDoc 30 days (May 29th, 2016) after this announcement.
Q: When will the public SurDoc services be discontinued?
A: SurDoc Services will be discontinued on May 31, 2016 23:59 PDT. SurDoc will not be able to recover any data stored at SurDoc services after that date because all data will be permanently deleted. Please make sure to download all data from SurDoc until May 31, 2016 23:59 PDT to avoid any data loss.
We’re apologizing for any inconvenience that we are causing.
If you have any concerns, please feel free to contact the SurDoc Support Team at:
SurDoc and the SurDoc logo are either registered trademarks or trademarks of SurDoc Corp. incorporated in the United States and/or other countries. All other trademarks are the property of their respective owners.© 2016 SurDoc Corp. All rights reserved.